Michele Lee Ellis Consulting, LLC

Effective Date: October 13, 2026
Last Updated: October 13, 2026

1. Introduction

Michele Lee Ellis Consulting, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information when you visit our websites, communicate with us, enroll in our educational programs, purchase services, or otherwise interact with our business.

This Policy applies to websites, programs, and services operated by Michele Lee Ellis Consulting, LLC, including Home Care Coaching and related educational, consulting, licensing assistance, and business development offerings, where this Policy is displayed or linked.

By using our websites or services, you acknowledge that you have been provided access to this Privacy Policy.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

A. Personal and Contact Information

First and last name

Email address

Telephone number

Mailing or business address

Company name and business information

State of residence or intended business operation

Information submitted through contact forms, questionnaires, or enrollment applications

B. Business and Licensing Information

When you purchase or inquire about our home care business education or licensing assistance services, we may collect information related to your proposed or existing business, including:

Business formation and ownership information

Agency location and intended service area

Business structure and registration details

State licensing application information

Documents and information required to prepare licensing materials

Information concerning agency operations and business planning

We collect and use this information as reasonably necessary to provide requested services.

C. Payment and Transaction Information

When you purchase a course, program, consultation, or service, we may collect transaction details, including the products or services purchased, payment amounts, billing information, and payment status.

Payment card information may be collected and processed by third-party payment processors. Our access to full payment card information depends on the payment systems used.

D. Website and Technical Information

When you visit our websites, certain information may be collected automatically, including:

Internet Protocol (IP) address

Browser type and device information

Operating system

Pages visited and time spent on the website

Referring website or traffic source

Website interactions and navigation activity

Cookies and similar tracking identifiers

E. Educational Program Information

When you enroll in our programs, we may collect information about your course enrollment, lesson progress, assessments, submitted worksheets, support requests, and other participation activities.

3. How We Use Your Information

We may use personal information to:

Respond to inquiries and provide customer support.

Process purchases, enrollments, and transactions.

Deliver educational programs, digital resources, and consulting services.

Prepare licensing applications, Policies and Procedures, and related documents when included in purchased services.

Communicate important information about your account, enrollment, or services.

Provide requested educational materials and business resources.

Send promotional communications where permitted by law.

Improve our websites, courses, systems, and customer experience.

Maintain website functionality and security.

Prevent fraud, unauthorized activity, and misuse.

Comply with applicable legal, regulatory, and contractual obligations.

We may also use aggregated or de-identified information to evaluate and improve our business operations, provided it is handled in accordance with applicable law.

4. Cookies and Tracking Technologies

Our websites may use cookies and similar technologies to support essential website functions, remember preferences, understand visitor activity, and evaluate marketing effectiveness.

Depending on the tools enabled on our websites, these technologies may include analytics cookies, advertising pixels, and third-party tracking services.

You may be able to manage cookies through your browser settings or any cookie preference controls provided on our website.

Disabling certain cookies may affect website functionality.

Where applicable law requires consent for nonessential cookies or tracking technologies, we will provide the required choices before using those technologies.

5. Email, SMS, and Marketing Communications

When you subscribe to our mailing list, request information, register for a webinar, or otherwise provide appropriate permission, we may send educational content, business resources, promotional offers, and service updates.

You may unsubscribe from promotional emails using the unsubscribe link included in those messages.

If you have opted in to receive marketing text messages, you may opt out by replying STOP, where supported, or by following the instructions provided.

Transactional communications concerning purchases, account access, service delivery, or important administrative matters may continue when necessary.

We do not treat purchasing a product or submitting a contact form, by itself, as consent to receive automated marketing text messages.

6. How We Share Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide requested services.

These may include:

Website hosting and technical support providers

Payment processors and billing platforms

Learning management and course delivery platforms

Customer relationship management and email service providers

Virtual assistants, contractors, and authorized support personnel

Automation and technology service providers

Professional advisers, including legal and accounting professionals

Government or licensing agencies when authorized or required in connection with requested services

We may also disclose information when required by law, to protect legal rights, to investigate fraud or security concerns, or in connection with a business reorganization or transfer.

Third-party providers may process information under their own privacy policies or contractual obligations, depending on their role.

[Company verification required: Confirm whether any advertising or analytics arrangements constitute the sale or sharing of personal information under applicable privacy laws. Add required opt-out disclosures and controls if applicable.]

7. Artificial Intelligence and Automation

Michele Lee Ellis Consulting, LLC may use artificial intelligence, workflow automation, and virtual assistance technologies to support educational services, document preparation, administrative processes, customer support, and business operations.

When personal or business information is processed through these systems, we seek to limit the information provided to what is reasonably necessary for the intended purpose.

We may use third-party AI and automation providers whose systems process information according to their contractual terms and privacy practices.

Clients should avoid submitting unnecessary sensitive personal information through general-purpose AI tools, course discussions, or unsecured communication channels.

AI-assisted outputs used in business or licensing workflows may require human review and verification.

8. Licensing Documents and Confidential Business Information

Certain services may require clients to provide confidential business information and documentation.

We use this information to perform the requested services, communicate with clients, and fulfill applicable business and legal obligations.

Where appropriate, information may be shared with authorized contractors, service providers, or relevant licensing authorities to support the requested work.

Clients are responsible for ensuring that information and documentation they provide are accurate and that they have authority to disclose them.

Our educational and licensing assistance services do not constitute a guarantee of licensing approval by any governmental authority.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we process.

These safeguards may include access restrictions, account authentication, secure technology providers, and other measures intended to reduce the risk of unauthorized access, disclosure, alteration, or loss.

However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.

If a security incident occurs, we will assess our notification obligations under applicable law.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including delivering services, maintaining business records, resolving disputes, protecting our legal interests, and complying with applicable laws.

Retention periods may vary based on the type of information, the service provided, and applicable legal requirements.

When information is no longer reasonably required, we may delete, de-identify, or securely dispose of it, subject to applicable retention obligations.

11. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the ability to:

Request access to personal information we maintain about you.

Request correction of inaccurate information.

Request deletion of certain personal information.

Request information about certain disclosures.

Opt out of qualifying sales, sharing, or targeted advertising activities.

Withdraw consent where processing depends on consent.

Appeal certain privacy-request decisions where required by law.

These rights may be subject to verification, exceptions, and other legal limitations.

To submit a privacy-related request, contact us using the information in Section 17.

We may request reasonable information to verify your identity before fulfilling a request.

We will respond in accordance with applicable law.

12. Third-Party Websites and Services

Our websites may contain links to third-party websites, financing providers, business vendors, software platforms, or other resources.

These third parties operate independently and may maintain their own privacy policies and information-handling practices.

We encourage users to review those policies before providing personal or financial information.

This Privacy Policy does not govern websites or services that we do not operate or control.

13. Children's Privacy

Our websites, educational programs, and business services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly solicit or collect personal information from children under 13 through our services.

If we learn that we have collected such information without legally required authorization, we will take appropriate steps to delete it.

Parents or guardians who believe a child has submitted personal information may contact us using the information below.

14. International Visitors

Our business primarily serves customers in the United States.

If you access our websites or services from another country, your information may be processed or stored in the United States or other locations where our service providers operate.

Where international privacy laws apply, we will address relevant requirements according to those laws.

15. Business Transfers

If Michele Lee Ellis Consulting, LLC undergoes a merger, acquisition, restructuring, sale of assets, or similar business transaction, relevant personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.

When changes are made, we will update the Last Updated date at the beginning of this Policy.

If required by law, we will provide additional notice or obtain consent for material changes.

We encourage visitors to review this Policy periodically.

17. Contact Information

If you have questions about this Privacy Policy, how your information is handled, or your privacy rights, please contact:

Michele Lee Ellis Consulting, LLC
Operating Home Care Coaching and related business education services

Website: https://homecarecoaching.com
Email: [email protected]
Mailing Address: 12349 Veterans Memorial Hwy, Douglasville, GA 30134
Telephone: +1 888 462 8885

Privacy inquiries: Please include “Privacy Request” in the subject line of your message.

© 2026 Michele Lee Ellis Consulting, LLC. All Rights Reserved.